Interview Q&A
How long have you been in business?
1977
What is your primary product or service?
Ritron, Inc. designs and manufactures industrial-grade wireless voice and embedded data communications equipment. Our most recognizable product is a business-band portable 2-way radio (e.g. a professional walkie-talkie).
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My father is a EE from Purdue and serial entrepreneur. He sold his interest in his first company and along with my Mother started Ritron, Inc. in 1977. In high school I worked at the company sweeping floors and doing other odd jobs. As the company grew, I was fortunate to be able to work in the Sales Dept. during summer breaks from college. I graduated from Indiana University School of Business in 1981 with a degree in marketing. Technology, innovation, meeting customer needs and the myriad issues of trying to run a small business were always a part of the conversation growing up. I was extremely lucky to be exposed to so many challenging tasks early in my career.
How do you differentiate yourself from other businesses in your category and area?
Ritron, Inc. is a small, high-technology U.S. manufacturing company. We're able to identify niche product solutions that solve very specific problems using wireless technology. We control the product design and its manufacture, so we're able to influence product features and its cost very efficiently. We also value our relationship with customers, we attempt to stay very close to them so we can respond quickly to solve a problem or developing new products.
How many locations do you have and do you have plans to expand?
1 HQ location. Carmel, IN
Provide detailed directions to your location
We sell primarily through authorized resellers. We are not a retail location.
What type of payments do you accept?
Open account to approved accounts.
VISA or MasterCard
Which areas do you service?
Global
Who owns your company or runs daily operations?
The company is Privately Held.
W. Stephen Rice
President
What are your hours of operation?
8am-5pm M-F
What is the best compliment anyone can give you?
I will buy from you again.
What is your favorite quote or Bible verse?
"A good name is to be more desired than great riches, Favor is better than silver or gold. Proverbs 22:1